Terms of service
Terms of Service
OVERVIEW
Welcome to Sentiara. Throughout this website, the terms “we”, “us”, and “our” refer to Sentiara. By accessing or using our website www.sentiara.in (the “Services”), you agree to be bound by the following Terms of Service, along with our Privacy Policy and other policies referenced herein.
These Terms govern your use of our website, products, and services. If you do not agree with these Terms, please do not use our Services.
1. ELIGIBILITY & ACCOUNT
By using our Services, you confirm that:
• You are at least 18 years of age
• The information you provide is accurate, complete, and current
• You are responsible for maintaining the confidentiality of your account
You agree not to misuse our platform or engage in fraudulent, unlawful, or abusive activity.
2. PRODUCTS & REPRESENTATION
At Sentiara, we strive to present our jewelry as accurately as possible. However:
• Slight variations in color or finish may occur due to lighting and screen differences
• Product appearance may vary slightly from images
Our jewellery is designed for daily wear, anti-tarnish durability, and skin safety. However, longevity may vary based on usage, exposure to chemicals, perfumes, sweat, and environmental conditions.
We reserve the right to modify or discontinue products at any time without prior notice.
3. ORDERS & ACCEPTANCE
When you place an order, you are making an offer to purchase.
• Orders are confirmed only after successful payment and confirmation from us
• We reserve the right to cancel or refuse orders due to stock issues, pricing errors, or suspected fraud
• Additional verification may be required for certain orders
All purchases are subject to our Return & Refund Policy.
4. PRICING & PAYMENTS
• All prices are listed in INR (₹) and include applicable taxes unless stated otherwise
• Prices may change without prior notice
• We reserve the right to correct pricing errors at any time
You agree to provide valid payment details and authorize us to charge the applicable amount.
5. SHIPPING & DELIVERY
We aim to deliver your order quickly and securely.
• Delivery timelines are estimates and may vary based on location and logistics
• We partner with trusted courier services across India
While we strive for timely delivery, delays may occur due to factors beyond our control.
In case of lost, damaged, or delayed shipments, we will assist you in resolving the issue.
6. CANCELLATIONS & RETURNS
Orders can only be cancelled before dispatch.
All returns and exchanges are governed by our Return & Refund Policy.
We encourage customers to review product details carefully before purchase.
7. INTELLECTUAL PROPERTY
All content on this website—including images, branding, designs, text, and graphics—is the exclusive property of Sentiara.
You may not copy, reproduce, distribute, or use any content without our prior written permission.
8. THIRD-PARTY SERVICES
Our website may include tools or links to third-party services.
We are not responsible for the content, policies, or practices of these third-party platforms. Use them at your own discretion.
9. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our Services, you consent to the collection and use of your information as described.
10. USER FEEDBACK & CONTENT
If you submit reviews, feedback, or suggestions:
• You grant us the right to use them for marketing and improvement purposes
• Your content must not violate any laws or third-party rights
We reserve the right to remove inappropriate or misleading content.
11. PROHIBITED USE
You agree not to use our website for:
• Any unlawful or fraudulent activity
• Violating intellectual property rights
• Uploading harmful code or interfering with website functionality
We reserve the right to suspend or terminate access if misuse is detected.
12. DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available”.
We do not guarantee uninterrupted access, error-free operation, or that products will meet individual expectations beyond stated specifications.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sentiara shall not be liable for:
• Indirect or incidental damages
• Loss of data, revenue, or profits
• Delays or disruptions beyond our control
14. INDEMNIFICATION
You agree to indemnify and hold Sentiara harmless from any claims arising from:
• Your misuse of the Services
• Violation of these Terms
• Breach of applicable laws
15. FORCE MAJEURE
We are not liable for delays or failure to perform due to events beyond our control, including natural disasters, strikes, logistics disruptions, or government actions.
16. GOVERNING LAW
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Maharajganj Uttar Pradesh.
17. CHANGES TO TERMS
We may update these Terms from time to time. Continued use of our website constitutes acceptance of any changes.
18. COMMUNICATION CONSENT
By using our Services, you agree to receive transactional updates via email, SMS, or WhatsApp related to your orders and account.
19. CONTACT INFORMATION
For any questions regarding these Terms, please contact us:
Website: www.sentiara.in
Email: hello@sentiara.in
20. BUSINESS INFORMATION
Brand Name: Sentiara
Business Name: 3Sixty Mint Ecom
Registered Address: Nichlaul, Maharajganj, Uttar Pradesh, India, Ward No 7, Court Mohalla, Nagar Panchayat Nichlaul, Thana Road, Near Kali Mandir, Nichlaul, UP, 273304, IN
Phone: +91 7275551828
